ApothecaryShipping Policy

Shipping Policy

Quick, careful, carbon-mindful

Every order is hand-packed in our small-batch facility and dispatched within one business day. Here's what to expect once it leaves us.

Last updated · May 2026

01

Processing time

Orders placed before 1pm ET ship the same business day. Orders placed afterward ship the next business day. We don't ship on weekends or US public holidays.

02

Domestic (US) shipping

Standard (3–5 business days): $5 flat — free on orders over $50.

Express (2 business days): $14.

Overnight: $28, order by 12pm ET.

03

International shipping

We ship to Canada, the UK, EU, and Australia. Rates and transit times are calculated at checkout. Customs fees and duties are the recipient's responsibility.

04

Tracking

You'll receive a tracking link by email as soon as your label is created. Subscriptions ship with the same tracking experience.

05

Lost or damaged packages

If your order arrives damaged or doesn't show up within 10 business days of the shipping notice, email care@briteharmony.com with your order number and we'll make it right — no questions asked.

06

Sustainable packaging

Bottles are amber glass (infinitely recyclable). Mailers are made from 100% post-consumer recycled paper and are home-compostable.

Need a human?

Our care team replies within one business day.

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Slow-made in small batches
Plant-forward · always
Third-party verified
Glass when we can
30-day quiet guarantee
Carbon-neutral shipping
Slow-made in small batches
Plant-forward · always
Third-party verified
Glass when we can
30-day quiet guarantee
Carbon-neutral shipping