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We'd love to hear

Talk to a real human — we reply within a day.

No bots, no ticket queues. Our small care team in Brooklyn answers every message themselves — usually with a recommendation, sometimes with a bad pun.

30-day guarantee
Free shipping over $50
Clean, lab-tested formulas
№ 01

Email care

Best for order issues, returns, and ingredient questions.

care@briteharmony.com →

№ 02

Live chat

A real human, weekdays 9am – 6pm ET. Tap the chat bubble.

Open chat →

№ 03

Wholesale & press

Stocking us, podcasts, partnerships and editorial.

hello@briteharmony.com →

The studio

Brooklyn-based, earth-minded.

  • Studio

    142 Wythe Avenue, Studio 3F
    Brooklyn, NY 11249

  • Care hours

    Mon – Fri · 9am – 6pm ET
    Sat · 10am – 2pm ET

  • Average reply

    Under 6 hours during care hours.

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Slow-made in small batches✦
Plant-forward · always✦
Third-party verified✦
Glass when we can✦
30-day quiet guarantee✦
Carbon-neutral shipping✦
Slow-made in small batches✦
Plant-forward · always✦
Third-party verified✦
Glass when we can✦
30-day quiet guarantee✦
Carbon-neutral shipping✦